Privacy Policy

Privacy Policy

At FV Auto Service, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Payment Information: Credit card details or other payment information when you make purchases or use our services.
• Technical Information: IP address, browser type, operating system, and usage data to improve the website’s functionality.
• Cookies: Information collected through cookies to enhance user experience and website performance (see section 6 for more details).

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To process orders, manage bookings, and deliver services.
• Customer Support: To provide support, respond to inquiries, and offer assistance.
• Marketing: To send promotional emails, newsletters, or offers (with your consent).
• Website Improvements: To analyze usage data and improve website functionality and user experience.
• Payment Processing: To securely process your payments and prevent fraud.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party providers who assist with payment processing, marketing, website hosting, and technical support.
• Legal Compliance: Authorities when required by law, for fraud prevention, or to protect our legal rights.

4. Data Security

We take your data security seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

• Encryption: Secure encryption of sensitive data such as payment information.
• Access Control: Limiting access to personal information to authorized personnel only.
• Regular Security Audits: Conducting regular security audits to maintain data safety.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccuracies in your personal information.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-out: Opt-out of marketing communications at any time. To exercise these rights, please contact us at [+1 (404) 388-6749].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with our website and enable certain features. You can control cookie settings through your browser, but disabling them may affect your experience on our site.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies when you visit them.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child’s data has been collected, we will take steps to delete the information as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. The date of the latest revision will be indicated at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Phone: [+1 (404) 388-6749]
• Mailing Address: [5308 Whitmire Drive, Gainesville, GA 30504]

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.